Returns & Exchanges
At Lūmmi in Colour, we want you to feel as vibrant as our collections. If your purchase isn't a perfect fit, we offer easy returns and exchanges within 30 days of delivery for all unworn items in original packaging.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Securely pack your items in their original Lūmmi in Colour packaging, ensuring all tags are attached and the garment is in its original condition.
- 3.Print and Ship
Download your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.
